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Chatbase alternative

The Chatbase alternative with EU hosting and monetization

Chatbase is one of the best-known AI chatbot builders worldwide — and a solid starting point for many teams. But: US provider, USD pricing, white-label only as an expensive add-on, and no way to earn money with your bot.

Zeptix is the European alternative: GDPR-compliant EU hosting with a DPA included, transparent credits, white-label included from Business — and the only platform on this list with a built-in monetization system (paywall + revenue share).

What Chatbase

Chatbase (USA) offers four plans: Free (50 credits), Hobby ~$32/mo (500 credits, 10 MB), Standard ~$120/mo (4,000 credits, 20 MB, API) and Pro ~$400/mo (15,000 credits, 40 MB) — billed annually; monthly billing is ~25% higher. Removing the “Powered by Chatbase” branding costs an additional $199/month.

Chatbase vs. Zeptix head-to-head

ChatbaseZeptix
Entry price (paid)~$32/mo (Hobby, annual; ~$40 monthly)€29/mo (Starter, early-bird)
Credits in entry plan500 message credits5,000 credits
Knowledge base (entry)10 MB10 MB
Hosting / data residencyUS providerEU hosting, GDPR, DPA
White-label$199/mo add-onIncluded from Business (€249)
Monetization (paywall, revenue share)Not availableBuilt in (Mode B, end-user credits)
Free trialFree plan (50 credits, bots deleted after 14 days of inactivity)14-day trial, no credit card
Frontier models (Claude, GPT, Grok …)Yes (credits vary by model)Yes (transparent credit cost per model)
Product/support languageEnglishGerman + English

Chatbase prices: public pricing page chatbase.co/pricing, as of 2026-06-09, annual billing. All information without guarantee — the provider pages are authoritative.

When Chatbase may be the better choice

  • You need voice/telephony modules and outbound campaigns in one product (from the Standard plan).
  • Your team already lives deep in the US SaaS stack and GDPR data residency is not a requirement.
  • You want a very large integration ecosystem (Zendesk, Stripe connector etc.) without building webhooks.

When Zeptix is the better choice

  • GDPR & EU hosting are mandatory: Zeptix hosts in the EU, DPA included — no enterprise upcharge.
  • You want to earn money with your bot: visitor paywall, end-user credits and revenue share don't exist on Chatbase.
  • White-label without a $199 add-on: included from Business (€249) on Zeptix.
  • More volume for your money: Zeptix Starter (€29) includes 5,000 credits — Chatbase Hobby (~$32) only 500.
  • German + English product and support, prices in euros incl. VAT.

Frequently asked questions about Chatbase alternatives

Is Zeptix GDPR-compliant — and Chatbase not?

Zeptix hosts in the EU and provides every customer with a data-processing agreement; privacy documentation and the subprocessor list are public. Chatbase is a US provider — GDPR-compliant use is possible with additional measures (SCCs, transfer impact assessment), but that responsibility is yours.

Can I migrate my Chatbase bot to Zeptix?

Yes. Export your knowledge sources (documents, FAQs, website URLs) and upload them to Zeptix — training runs automatically. Most bots migrate in under 30 minutes, and the 14-day trial is enough to compare answer quality side by side.

What does Zeptix really cost compared to Chatbase?

Zeptix Starter is €29/month with 5,000 credits. Comparable Chatbase volume sits between Standard (~$120/mo, 4,000 credits) and Pro (~$400/mo, 15,000 credits). Add the white-label add-on ($199/mo) if you need it — which is included from Business on Zeptix.

Can I earn money with my bot on Zeptix?

Yes — that's a unique differentiator. You can sell premium access via a visitor paywall (Mode B) and earn revenue share on end-user purchases from Pro. Chatbase has no monetization features.

See for yourself — in 5 minutes

Upload knowledge, set the persona, test live. 14 days free, no credit card.

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Chatbase Alternative from Europe: Zeptix Compared (2026)