Build your Bot
Hands-on guides: system prompt, knowledge base, tone of voice, branding and bot testing.
Writing a System Prompt — the 5 Rules for a Sharp AI Chatbot
Identity, tone, topic boundaries, few-shot examples: how to write a system prompt that turns any model into a sharp bot. With concrete templates.
Open article →Splitting Your Knowledge Base the Right Way — How to Structure PDFs for Maximum Hit Rate
One topic per file, clear headings, repeated key terms, split tables: the practical rules for a knowledge base your Zeptix bot can really use.
Open article →Tone and Personality — How Your Zeptix Bot Really Sounds
Casual or formal? Informal or formal address? Training slang or bureaucratic language? How to describe tone concretely so your bot sounds consistent.
Open article →Branding and Custom Domain — How Your Zeptix Bot Becomes Your Brand
Logo, primary colors, greeting text, custom domain, white label: how to adapt your bot's appearance to your brand and set up your own domain.
Open article →Testing Your Bot — the 5-Question Method for Every Upload
After every knowledge upload: 5 targeted test questions that surface hallucinations, key-term mismatches, and refusal problems. Plus a diagnosis table.
Open article →Maintaining Code Snippets Like a Pro
Good snippets make coding bots more reliable and save iterations.
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