Everything you need for your own chatbot.
Step-by-step guides, FAQs and real-world examples. From the first idea to a live bot with your own domain — with concrete answers instead of AI fluff.
Quick start
Three doors that almost every owner wants to open first. One of them is yours.
First bot in 5 minutes
Upload a Notion doc or website. Live at your-name.zeptix.io.
Open quickstart →Which plan fits?
Starter, Pro or Business: a quick guide for your use case.
Open comparison →Protect your bot from abuse
Rate limits, off-topic protection and brand-safe answers for live use.
Security guide →All categories
Find the right area. Every category is sorted by difficulty: beginner topics first, then intermediate, then advanced.
Getting Started
Getting started with Zeptix — what the platform does, how to get your first chatbot live in five minutes and which plan fits you.
- What is Zeptix? Chatbot Hosting for Your Own AI Bots
- Your First AI Chatbot in 5 Minutes — Zeptix Quickstart
- Which Zeptix Plan is Right for Me? Starter, Pro or Business Compared
Build your Bot
Hands-on guides: system prompt, knowledge base, tone of voice, branding and bot testing.
- Writing a System Prompt — the 5 Rules for a Sharp AI Chatbot
- Splitting Your Knowledge Base the Right Way — How to Structure PDFs for Maximum Hit Rate
- Tone and Personality — How Your Zeptix Bot Really Sounds
Improve Quality
Practical guides to make your Zeptix bot deliver better answers, stay stable and look polished in public.
- Improve Knowledge Base Quality — how your bot finds the right answers
- Increase the Hit Rate for Questions — so your bot finds the right content
- Control Answer Behavior and Boundaries — what you really influence in Zeptix
Monetization
Understand the business model — Zeptix-first, Business-Direct, end-user credits, partner payouts and the free reserve.
- Zeptix-first vs. Business-Direct — who sells what?
- End-user credits and plans — understanding usage units
- Partner payout from Pro — how shares really arise
Examples
Concrete bot ideas with a sensible knowledge base, the right tone and clear next steps — including private team bots for your own company.
- FAQ Bot for SaaS Customers — Support Without the Ticket Flood
- Mental Health Coaching Bot — Setting Safe Boundaries
- Lore Wiki Bot for Gaming Communities — Rules and World Knowledge
Visualizer
Understand the visualizer — pipeline tuning for more precision or more recall, reranker strategy, persona tuning and evidence modes.
- Precision or Recall? Setting Top-K and Threshold Correctly in the Visualizer
- Reranker explained - when the second sorter in your bot pays off
- Persona Tuning in the Visualizer - Personality, Style and Hard Rules
Coding Bots
Understand coding chatbots: code generation, FiveM Lua, Python, Node, web, snippet library, credits, ZIP downloads and the right subdomains.
- What Is a Coding Bot?
- Choosing a Coding Bot or a Language-Model Bot
- Create a Coding Bot in 5 Minutes
FAQ
Quick answers to the most common questions about the platform, knowledge base and billing.
- General FAQ — Zeptix, Hosting, Pricing and Data Privacy
- Knowledge Base FAQ — PDFs, Website Content and Better Matches
- Monetization and Billing FAQ — Credits, Connect, Payouts
Stuck? We're here to help.
Not every question is covered in the Knowledge Center. Write to us on Discord or by email. Reply usually within 24 hours.
