Zeptix-first ist der Standard
Starter, Pro und Business starten mit Zeptix-Produkten für Endnutzer. Zeptix stellt Checkout, Belege und Provider-Kostenbudget bereit.
Pricing
Simple pricing, clear features
Create your own AI chatbot, trained on your documents. Cancel anytime.
🎉 Current launch pricing — locked in for existing subscribers
Starter
29 €/mo
49 €Early Bird
incl. VAT
The fast start for your first fully hosted AI chatbots.
3 hosted AI chatbots
Training AI + 10 MB knowledge base
5,000 credits/month included
Branding, colors and Zeptix subdomain
Free bot with monetization upgrade path
Answers up to ~2,300 words
Most popular
Pro
69 €/mo
119 €Early Bird
incl. VAT
For creators and teams training multiple hosted bots and building revenue.
5 hosted AI chatbots
Training AI + 50 MB knowledge base
15,000 credits/month included
Large reasoning models + custom domain
Paywall, Zeptix-first billing and payout/KYC
Actions, gifts and end-user credits
Analytics + answers up to ~3,000 words
Business
249 €/mo
419 €Early Bird
incl. VAT
For agencies and companies scaling hosted bots, brand and monetization.
10 hosted AI chatbots
Training AI + 200 MB knowledge base
50,000 credits/month included
Own API keys + premium auto-routing
Business Direct with own Stripe products
White-label without "Powered by Zeptix"
Custom domain + own email sending
DE/EN presence + answers up to ~6,000 words
All prices incl. VAT (where applicable) · No setup fee · Automatic monthly renewal — cancel any time with effect at end of current billing period via cancellation button (§ 312k BGB, /kuendigen), e-mail to [email protected] or click in account area · Annual billing: after the 12-month term, the contract continues month-to-month with one-month notice (Fair Consumer Contracts Act / § 309 No. 9 BGB amended) · For consumers (§ 13 BGB): 14-day right of withdrawal, expires upon service commencement with consent (§ 356 (5) BGB, details: /widerruf) · For businesses (§ 14 BGB): no right of withdrawal
Current launch prices stay locked in for existing subscribers — new subscriptions may later start at regular prices. After contract end, the chatbot is deactivated and retained for 60 days for export or reactivation.
Plans head-to-head
all limits, all features — nothing hidden in the fine print.
Partnervergütung ab Pro
Pro kann auf qualifizierende Zeptix-first Käufe Partnervergütung erhalten. Auszahlung läuft erst nach KYC, Admin-Freigabe und Refund-/Chargeback-Prüfung.
Business-Direct bleibt bewusst
Eigene Stripe-Produkte und eigene Provider-Kosten gibt es nur im Business-Direct-Modus mit gültig getesteten Provider-Keys.
Two business modes
Your bot, your business model
You decide how your visitors interact with your bot — free for everyone (in every plan), or pay-as-you-go via credits, where you earn revenue (unlocks from Pro).
Mode A · Standard
Completely free for your visitors
Visitors chat freely with your bot — as long as you don't exceed the free visitor daily cap of your plan. Ideal for marketing, support or knowledge bots that build reach and brand trust.
- No sign-up required — visitors open the chat URL and start chatting
- Daily cap from your plan protects you from spike costs
- Cap reached → bot shows a friendly notice until the next day
From Starter
Mode B · Visitor paywall
Pay-as-you-go — start Zeptix-first
Activate end-user credits or plans — immediately or after free messages per visitor. Visitors top up through Zeptix. Paid end-user usage does not consume your normal owner cap; actions and free usage remain reserved separately. Ideal for premium knowledge, coaching bots, exclusive communities or API-style bot services.
- Zeptix-first — Zeptix sells and bills end-user credits/plans
- Business Direct — own Stripe products only with Business White-Label and tested provider keys
- Visitor messages do not count against your plan token cap — the end-user covers the inference cost
- From Pro you can configure actions, gifts and end-user credits
Mode A is active in every plan. The visitor paywall + credit system (Mode B) can be activated from the Starter plan; an owner share of net revenue (revenue share) kicks in from the Pro plan — on Starter, Mode B serves purely as cost relief for your credit pool.
How are "free visitor messages" and "owner test tokens" counted?
- Free visitor messages = requests your visitors can send to your bot for free (Mode A, or before the paywall triggers in Mode B). The daily cap protects you from spike costs.
- Owner test tokens are your own setup budget — for building, prompting, iterating and training cycles in the dashboard. Realistically you'll consume less than 1M tokens/month at steady state; the quota is intentionally generous for the initial build-up phase.
- Once your paywall triggers (Mode B), your visitors pay via Zeptix-first credits or plans. Paid end-user usage is booked separately from the normal owner cap; the free phase, actions and your tests remain owner-funded and protected by reserves.
- A typical Q&A round with 3 document excerpts consumes around 1,900 tokens.
- Details: see Terms § 4 (4)–(6).
Frequently asked questions
everything you need to know before you start.
How does credit billing work?
Each answer costs ~3-5 credits, training ~1 credit per chunk. The Pro plan includes 15,000 credits — typically enough for an active shop, coach or service bot. Unused credits do NOT roll over. If needed, you can purchase top-up packs or, from Starter onward, route end-user purchases through the visitor paywall (Mode B, sold via Zeptix). Owner revenue share kicks in from the Pro plan.
Are credits a wallet or a means of payment?
No. Credits are purely technical usage units for AI responses inside your chatbot. They are non-redeemable for cash, non-transferable between bots or accounts, non-tradable (no P2P, no swap), not a wallet, not electronic money under § 1a (3) ZAG, not a cryptocurrency and not an investment product. Buying credits buys the right to consume them for AI answers in that specific bot.
Are my data GDPR-compliant?
Platform hosting in Germany (Hetzner, ISO 27001), DPA under Art. 28 GDPR on request. Chat content is sent to the AI providers we use in order to generate answers (providers, locations and third-country safeguards are listed openly at /subprocessors), but is contractually not used to train their models. Audit trail and end-user terms are baked in. Business adds white-label, own email sending and Business Direct mode for own Stripe products.
Can I use my own domain?
From Pro onward: yes. Add a CNAME record, we verify automatically and provision TLS via Let's Encrypt (auto-renewal). Subdomain (chat.your-brand.com) or apex domain — both supported. Business additionally provides own email sending via your domain.
Can my bot talk to other systems?
Via actions, webhooks and (from Business) own API keys. Pro: visitor paywall with Zeptix-first billing + KYC. Business: Business Direct with own Stripe products and full white-label. Premium auto-routing combines multiple model providers for best per-question quality.
How do I teach my bot new things?
Three combinable paths: 1) Upload or sync PDFs / Notion / web pages. 2) Chat with your bot in the training coach ("answer this way from now on"). 3) Install a marketplace pack. Everything is stored in your knowledge base (10/50/200 MB per plan).
Can I customize my bot's appearance?
In every plan: logo, accent color, tonality. From Pro: custom domain + extended branding options. In Business: white-label without "Powered by Zeptix" footer, custom CSS, own email sending + DE/EN presence for international audiences.
Coming Soon
Boost add-ons
Make your bot smarter — flexible, combinable across plans.
Soon
Token Booster
+50% owner tokens for intensive setup and training phases.
Soon
Web Search Tool
Your bot researches the web live and combines it with your knowledge base.
Soon
Image Understanding
Users can upload images — the bot recognizes content and answers in context.
Soon
Voice Output
Bot replies as natural audio voice (text-to-speech).
Soon
Multi-Language Pack
Optimized training in additional languages for international audiences.
Soon
Webhook & Actions
Bot triggers external actions — book appointments, create tickets, place orders.
Soon
Auto-Refresh Pipeline
Hourly re-embeddings for news, shop or docs bots that need to stay current.
Soon
Conversation Insights
Topic clusters, sentiment, funnel analysis — understand what your users really ask.
Boost add-ons will roll out gradually and can be added flexibly later.