Clear up first inquiries without burning a discovery call.
Prospects have routine questions before they ever book a call. zep handles the groundwork, qualifies the inquiry and routes serious projects cleanly to you — so you start with focused discovery calls.
Discovery calls turn into FAQ sessions
30 minutes of routine in every discovery call
"How does working together work?" "What does a first project cost?" "Do you also serve industry X?" Three times a week, every discovery call.
Tire-kickers cost time
Inquiries with no substance, no budget, no clear ask. Telling "just asking" apart from a real project costs you time every day.
Scheduling chaos between inbox and calendar
Inquiries by email, phone, web form, referral. Nobody has a clean funnel. Appointments get booked before the actual need is clarified.
Discovery calls with substance
Pre-qualified into the discovery call
By the time a prospect arrives, the routine is already covered. You start straight with the content — no more 30 minutes of groundwork.
Bad-fit inquiries disappear
Topics outside your focus areas or your budget range are politely declined, with a pointer to suitable alternatives.
Prospects feel taken seriously
Anyone who has a question at 10 p.m. gets a serious first answer instead of three days of silence. That's the difference between winning the project and the competition winning it.
What zep can do in consulting
First answers with a source
Answers upfront questions from your FAQs, service descriptions and website copy. With a clear note on when a personal conversation is needed.
Fees & cost ranges
Day rates, package prices, hourly rates, flat fees. Clear answers within the bounds of your price list.
Appointment routing
Preferred times, on-site or video, with the team or straight into the calendar. Inquiries arrive with the need pre-clarified.
Structured project inquiries
Collects up front: a short goal summary, timeframe, budget. You get a briefing, not a mystery first contact.
EU hosting & GDPR
No data in US cloud, DPA signed, hosting in Germany. Clean data processing from the start.
Clear escalation
Complex or urgent matters are escalated to you or your team immediately — zep knows when to hold back.
Typical consulting questions
These questions come before every discovery call. zep answers them from your sources.
- What does a first project with you cost?
- Do you also serve clients in my industry?
- What are your availability hours?
- What should I prepare for the discovery call?
- How quickly do you respond to a project inquiry?
- Do you offer discovery calls by video?
- How does working together work?
From your website to a 24/7 first point of contact
You don't need new documentation. zep reads your website, your FAQ and your service description — and answers from day one.
Connect your sources
Website, services PDF, price list, FAQ. EU hosting, DPA on request.
Tone & language
Factual, trust-building, with clear notes where needed. zep isn't the consultant, it's your reception desk.
Inquiry routing
Straight into your inbox, team tool or CRM. With required fields and categorization.
Review in live operation
Test the first inquiries with you, then gradually open up areas. You keep control over every answer category.
Common questions from agencies & consultants
Does the bot give binding advice?
No. zep answers general upfront questions from your materials and refers people to you for concrete advice. That way the professional responsibility stays with you.
How is my data protected?
EU hosting, DPA, no sharing with third parties, no training of public models with your data. The actual project communication runs through your systems, not through zep.
Does it work with my CRM?
Inquiries are handed over in a structured way (e.g. via webhook or email). A native API connection to common CRM and project tools is possible depending on your needs — but many start with clean email routing.
What if someone arrives with an urgent matter?
zep recognizes urgent inquiries (tight deadlines, acute problems) and escalates to your team immediately. Routine inquiries stay in the normal routing.
Which plan fits an agency?
Pro from 69 euros per month is common — custom domain, multiple bots (e.g. a sales bot and an internal knowledge bot), up to 100,000 answers. Larger agencies with sub-brands use Business with white-label.
Projects qualified, discovery calls focused.
Try zep for 14 days in your consultancy. First inquiries land in your inbox already prepared.