One platform, every industry.
zep is trained on your knowledge. Whether online shop, coaching, club, law firm or your own team — the bot speaks your language and answers the questions that really come up in your field. Ten typical use-cases with concrete examples, FAQs and setup guides — including private team bots for your own company.
Online shop
Online shop bot
Shipping, returns, size charts, product availability. zep answers the questions that fill your inbox with the same thing every single day — with sources and in your tone of voice.
View use-case→Community
Community bot
Rules, FAQs, whitelist, events, patch notes. zep is the mod who never sleeps, always stays polite and guides new members through onboarding — on Discord, Telegram, in your forum or right on your website.
View use-case→Coaching
Coaching bot
Module summaries, exercise tips, example questions, quiz help. Instead of explaining to each participant individually what you meant in module 3, you let zep answer — in your words, from your course.
View use-case→Hospitality
Restaurant bot
Menu, allergens, opening hours, reservation requests, daily specials. zep answers on your website, WhatsApp and Google Business — while you're working the floor.
View use-case→Support
Support bot
Routine problems solve themselves before the ticket — because zep answers straight from your help center docs and your setup guides. With sources, step by step, with no wait time.
View use-case→Trades
Trades Bot
Who handles this kind of job? Roughly what does a boiler service cost? Do you have a slot next week? zep filters out serious inquiries and sends them to your inbox already qualified — so you can work instead of being on the phone.
View use-case→Consulting
Consulting Bot
Prospects have routine questions before they ever book a call. zep handles the groundwork, qualifies the inquiry and routes serious projects cleanly to you — so you start with focused discovery calls.
View use-case→Local Shops
Local Business Bot
Opening hours, product range, availability, appointment requests, directions. zep answers the questions that still come in after closing — on your website, Google Business and WhatsApp.
View use-case→Team-internal
Team Bot (Private)
Set any bot to private and give access only to your team. Marketing guidelines, sales playbooks, HR processes, onboarding wikis, OKR plans — zep answers from your internal knowledge, in your language, for invited members. Outsiders see only the login page.
View use-case→Marketing Team
Marketing Bot (Private)
A marketing bot with your brand knowledge: tone, personas, campaign briefs, competitive analyses, content routines. Drafts, captions, LinkedIn posts or pitch outlines come in your language — private, just for the team, never public.
View use-case→